1. Introduction
Welcome to ByteVault ("we", "our", "us"). ByteVault Gaming Club is operated by ByteVault Pvt. Ltd., registered in Bangalore, Karnataka, India. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at bytevault.com or interact with our physical gaming facility.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
2. Information We Collect
We may collect the following types of personal information:
- Identity Data: Name, username or similar identifier, date of birth.
- Contact Data: Email address, telephone number, physical address.
- Transaction Data: Details about payments and services you have purchased from us.
- Technical Data: IP address, browser type, operating system, referring URLs, pages viewed.
- Usage Data: Information about how you use our website and services.
- Marketing Data: Your preferences in receiving marketing from us.
We collect this information directly from you when you register, make a booking, fill out a form, or communicate with us.
3. How We Use Your Information
We use the personal information we collect to:
- Process your bookings and manage your account.
- Respond to inquiries and provide customer support.
- Send administrative information, such as booking confirmations.
- Send promotional communications (with your consent).
- Improve our website and services based on your feedback.
- Ensure the security and integrity of our facility and digital services.
- Comply with legal obligations under applicable Indian laws.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: Trusted third-party vendors who assist in operating our website or services (e.g., payment processors), subject to confidentiality agreements.
- Legal Requirements: When required by law, court order, or government authority under applicable Indian legislation.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Data Security
We implement industry-standard technical and organisational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These include SSL/TLS encryption for data in transit, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Typically, customer account data is retained for 3 years after the last interaction.
7. Your Rights
Under applicable Indian data protection laws, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data (subject to legal obligations).
- Withdraw consent for marketing communications at any time.
- Lodge a complaint with the relevant data protection authority.
To exercise any of these rights, please contact us at supp@bytevault.com.
8. Cookies
Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and why, please refer to our Cookie Policy.
9. Third-Party Links
Our website may contain links to third-party websites. We have no control over the content or privacy practices of those sites and are not responsible for their privacy policies. We encourage you to review the privacy policy of any third-party site you visit.
10. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: supp@bytevault.com
- Phone: +91 80 4112 7890
- Address: ByteVault Pvt. Ltd., 42, 100 Feet Road, Indiranagar, Bangalore – 560038, Karnataka, India